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Mylly user manual

Welcome Mylly user! Mylly is our solution to all A/E/C- orders. This user manual will guide you while using our ordering system. Navigate the guide by simply selecting a topic from the table of contents below.

In all issues regarding Mylly, please contact helpdesk.mylly@grano.fi by email. A pdf-document of manual is available here.

Getting started

A Mylly account is required to place and manage Mylly-orders. Creating an account is easy: fill the form by clicking the Create user id-button on Mylly frontpage https://mylly.grano.fi or by following this link.

Please note that all Mylly accounts are approved manually. Once your account is created, you will receive instructions on how to create a password by email. Afterwards enter your username and password and login to Mylly. If you require a new password, click the reset password button and enter requested information.

How to: click the image below to enlarge.

Note: Recommended browsers for Mylly are latest versions of Chrome and Firefox. Using other browsers may cause issues or unwanted behaviour. To make sure you are running the latest version of Mylly, use the incognito browsing method, or use the page force reload -command (Ctrl+F5 on PC, cmd+R on Mac) of your browser before logging in to Mylly.

Front page & order history

After logging in, a front page opens. From the frontpage, you can easily place orders. From the top you can access your order history. Here you can manage all your previously placed orders and create new ones. To create a new order, use the corresponding buttons on top left. For more information on how to create and manage information on an order, see A/E/C-orders.

Managing an existing order can be done by highlighting an order from the list and selecting one of the options from the bottom of the screen. Please note that all options might not available, depending on which phase the order is in (for example orders in production can no longer be edited or deleted).

How to: Click the image below to enlarge.



A/E/C (CAD) orders

Cad-orders can be used to order all documents and drawings regarding building and construction (A/E/C). Once you've selected new order, start filling it by naming your order. The name should be descriptive in a way that the order will be easily distinguishable from other orders. After, define a delivery date and production location for your order. Next, fill in information for the orderer and payer. The orderer info is derived directly from your Mylly account, contact your administrative user to change the info. After entering all required payer information, upload all files to the order. Remember to define the color setting for all files aswell, all technical prints are printed black&white by default.

Next, add all deliveries to the order. Amount of series for the prints and their finishing is also applied when defining delivery addresses. Afterwards, in the next phase, check all information is correct on the production report, before creating the order. After creation, the order will be taken under production as soon as possible.

How to: Click and browse the images below.



Administrative user

All Mylly accounts are made under a company name and each company has at least one administrative user. If you are uncertain who your company administrator is, or they are unavailable, don’t hesitate to contact Mylly helpdesk.

As the administrative user of your company, you are able to add, edit and remove Mylly accounts for your company. Start by selecting the administration tab and highlighting an account from the list, and then select the option you wish to conduct. You can unlock a locked Mylly account by editing the account in question and removing the tick from "locked".

How to: Click the image below to enlarge.