Getting started
A Mylly account is required to place and manage Mylly-orders. Creating an account is easy: fill the form by clicking the Create user id-button on Mylly frontpage https://mylly.grano.fi or by following this link.
Please note that all Mylly accounts are approved manually. Once your account is created, you will receive instructions on how to create a password by email. Afterwards enter your username and password and login to Mylly. If you require a new password, click the reset password button and enter requested information.
How to: click the image below to enlarge.
Note: Recommended browsers for Mylly are latest versions of Chrome and Firefox. Using other browsers may cause issues or unwanted behaviour. To make sure you are running the latest version of Mylly, use the incognito browsing method, or use the page force reload -command (Ctrl+F5 on PC, cmd+R on Mac) of your browser before logging in to Mylly.
Front page & order history
After logging in, a front page opens. From the frontpage, you can easily place orders by selecting one of the buttons. From the top you can access your order history. Here you can manage all your previously placed orders and create new ones. To create a new order, use the corresponding buttons on top left and choose from CAD, Digitalprint or Largeformat. For more information on how to create and manage information on an order, see A/E/C-orders or Print orders.
Managing an existing order can be done by highlighting an order from the list and selecting one of the options from the bottom of the screen. Please note that all options might not available, depending on which phase the order is in (for example orders in production can no longer be edited or deleted).
How to: Click the image below to enlarge.
A/E/C (CAD) orders
Cad-orders can be used to order all documents and drawings regarding building and construction (A/E/C). Once you've selected new order, start filling it by naming your order. The name should be descriptive in a way that the order will be easily distinguishable from other orders. After, define a delivery date and production location for your order. Next, fill in information for the orderer and payer. The orderer info is derived directly from your Mylly account, contact your administrative user to change the info. After entering all required payer information, upload all files to the order. Remember to define the color setting for all files aswell, all technical prints are printed black&white by default.
Next, add all deliveries to the order. Amount of series for the prints and their finishing is also applied when defining delivery addresses. Afterwards, in the next phase, check all information is correct on the production report, before creating the order. After creation, the order will be taken under production as soon as possible.
How to: Click and browse the images below.
Print orders
Selecting the new print order-button will let you select from two production options: Digitalprint and Largeformat. Print orders can be used to order products such as posters, business cards, flyer, books and exhibition products to name a few. Contact a Grano sales representative to learn more about our products.
Once you have selected the correct production format for your new order, start filling it by entering a name for your order. The name should be descriptive in a way that the order will be easily distinguishable from other orders. Production location is pretermined (you may have your product delivered to any Grano facility, however), delivery date is four working days by default, but can be changed. Next enter all payer information and notes for invoicing. Orderer information is derived directly from your account, if the info is incorrect, please contact the administrative user of your company.
After you have confirmed the orderer and payer information, the next step is to enter instructions for production. In the Work instructions phase define the amount of pages, size, color, finishing and any other information required to create the product you wish to order. All files for the order are also uploaded here. If you require a proof of your product, you can order one on this page aswell.
Next up is defining deliveries. Please make sure all needed info is on each delivery and the amount of products is correct before proceeding and creating the order. After the order is sent, it will be taken in to production as soon as possible. After that point editing the order is no longer possible.
How to: Click and browse the images below.
Note: If you require instructions on how to create materials for your order, refer to these pdf-files: Offset/Digitalprint - Largeformat, or contact your Grano sales representative. For specific contact information, contact customerservice@grano.fi, or call +358 201 250 250.
Administrative user
All Mylly accounts are made under a company name and each company has at least one administrative user. If you are uncertain who your company administrator is, or they are unavailable, don’t hesitate to contact Mylly helpdesk.
As the administrative user of your company, you are able to add, edit and remove Mylly accounts for your company. Start by selecting the administration tab and highlighting an account from the list, and then select the option you wish to conduct. You can unlock a locked Mylly account by editing the account in question and removing the tick from "locked".
How to: Click the image below to enlarge.
